best-it-companies-liverpool
We extensively test and research all services we review. Here's why you can trust us.

Top 5 IT companies in Liverpool driving digital growth

  • Range of Services: We reviewed each company’s website, brochures, and public listings to see the range of services they offer. Specifically, we looked for full-stack IT solutions, such as managed support, cloud services, and consultancy, rather than just basic fix support.
  • Responsiveness and Availability: We checked published operating hours and looked at client feedback on platforms like Google Reviews, Clutch, and TrustPilot to see how quickly teams respond to issues.
  • Client Satisfaction: We evaluated overall ratings and dug through written reviews across multiple platforms (including Glassdoor for internal insights) to get a feel for consistency, professionalism, and long-term client relationships.
  • Transparency and Communication: We assessed how clearly each company communicates its services, pricing models, and onboarding process online. Companies with plain-English explanations, case studies, or FAQs were considered.
  • Technical Expertise and Certifications: We researched whether companies hold certifications from industry leaders (such as Microsoft, Cisco, or Cyber Essentials) and noted any specialisations in high-demand areas. These include cybersecurity, cloud infrastructure, or app development.
  • Local Reputation and Presence: We factored in the level of involvement each company has in the Liverpool business community. Local presence includes partnerships, physical office locations, and visibility in local business directories and tech forums.

Let’s face it—tech problems don’t wait. Whether it’s a dodgy server or a cyber threat that sneaks overnight, businesses in Liverpool (big and small) know the cost of unreliable IT. 

Day-to-day tasks can even start to feel clunky and chaotic without the right support behind the scenes. That’s why finding a dependable IT company isn’t just smart—it’s essential. You need experts who respond quickly, keep your systems secure, and help your business run more smoothly.

The good news is the city’s IT scene is packed with trusted providers who do just that. So, we’ve rounded up the best IT companies in Liverpool to help you work smarter, stay protected, and finally stop stressing about tech.

How much do IT services cost in Liverpool?

IT services in Liverpool typically charge £25 to £100 per hour, with basic support on the lower end and more complex work like cloud or cybersecurity costing more. However, monthly packages for small businesses often start at around £300. 

1. ICT Solutions Limited

ict-solutions-limited

Location: Studio H, Baltic Creative Campus, 49 Jamaica St, L1 0AH

Contact: +441512302424

Opening Hours: 

  • Monday to Friday: 8:00 AM – 6:00 PM

Website

Instagram

ICT Solutions Limited is a well-rounded IT support provider, offering 24/7 managed IT support and cybersecurity solutions. They also deliver a full-service tech stack that covers everything from cloud hosting and VOIP to CCTV systems and fibre cabling.

But what makes them stand out is their tiered support packages—Bronze, Silver, and Gold (ranging £300-£800 monthly)—helping businesses scale services based on their needs. Bronze covers basic remote support, while Silver includes monitoring, patching, and system updates. 

Meanwhile, Gold offers full-service management with on-site response and priority access. All tiers begin with a free network audit and detailed documentation. So, nothing’s left to guesswork.

Their team also works with trusted partners like Bitdefender, Dell, and Microsoft, giving clients access to top-tier tools, as well as industry certifications.

However, their services are most suited to SMEs and larger teams. Solo business owners might find the scope and pricing of their packages a bit excessive for limited tech needs. 

Pros

  • 24/7 proactive IT support
  • Scalable Bronze, Silver, and Gold packages
  • Free network audit and documentation
  • Works with trusted tech partners 

Cons

  • May be an overkill for small businesses

Responsive and reliable

“We’ve been working with this IT support team for years, and we couldn’t be happier with their service levels. They’ve been: Responsive & Reliable: Whether it’s a routine software update or a critical network issue, they fix any problems quickly. Friendly & Professional: Every engineer we’ve met is courteous, explains things clearly (without jargon), and treats our equipment carefully. They make even the most technical conversations feel approachable. Proactive & Knowledgeable: Rather than waiting for problems, they monitor our systems continuously and suggest improvements to boost security and performance. Their recommendations have helped us avoid downtime and keep our data safe. Value-for-Money: Their billing is transparent, with no surprise fees, and the cost of their support plan is easily justified by the peace of mind and efficiency gains we’ve seen. As a Liverpool-based business, it’s essential for us to have an IT partner we can trust. This team has gone above and beyond every step of the way. I highly recommend them to any organisation looking for top-quality, hassle-free IT support!”

Absolute game-changer for our charity

“ICT Solutions has been an absolute game-changer for our charity. From day one, their team has gone above and beyond to support all our IT needs with professionalism, expertise, and genuine care. Whether it’s setting up systems, troubleshooting issues, or simply offering advice, they’re always responsive and reliable. Their support allows us to focus more on our mission, knowing that our tech is in safe hands. It’s rare to find a company that not only delivers top-notch service but also shares our values and commitment to the community. We’re incredibly grateful for their partnership and highly recommend ICT Solutions to anyone looking for dependable and friendly IT support.”

2. SIGMA Technology

sigma-technAology

Location: The Brewery Works, Stanhope St, L8 5RE

Contact: +443333355697

Opening Hours: 

  • Monday to Friday: 9:00 AM – 5:00 PM

Website

Instagram

What we like most about SIGMA Technology is how seamlessly they blend global IT standards with tailored local services. From ISO consultancy to cloud integration, their focus on structured, scalable systems sets them apart in Liverpool’s tech scene. 

They’re a former part of the wider Sigma Group, which gives them the benefit of an international reach while staying plugged into local business needs. Beyond that, they also assist clients with IT consulting, bespoke software development, and ISO preparation. 

They’re ISO-certified themselves (9001, 14001, 27001) and help other businesses earn these accreditations. So, it’s ideal for firms working toward compliance or seeking global-standard processes.

Their offerings also include cloud solutions and digital transformation. Plus, their Instagram hints at an active, engaged team working on visible projects.

But keep in mind, their on-site support options aren’t clearly explained. It could be a drawback for firms that prefer in-person assistance over remote consultancy.

Pros

  • ISO-certified (9001, 14001, 27001)
  • Offers ISO consultancy 
  • Offers compliance support
  • Cloud-ready (AWS) 
  • Offers scalable solutions
  • Part of an international tech group

Cons

  • No clear info on on-site support
  • Lacks transparent pricing

Professional and modern

“Can’t recommend SIGMA enough. They really listened to what we asked for and have designed a website that we had exactly in mind and made our vision come true! We didn’t even need any changes! Always on hand for any questions we may have or any help we need. The on going support is great. Thanks SIGMA for making our website professional and modern. We are so happy with it. – Hayley, Liver Law solicitors.”

Professional, friendly, and always available

“I’ve been with this designer for over 15 years. They are professional, friendly and always available and swift to iron out any issues. Our new web site looks modern and is so simple to update using the muliverse platform. Thanks guys, keep up the great work!”

3. Halcyon IT

halcyon-it

Location: 17 Mann Island, L3 1BP

Contact:+443333445789

Opening Hours: 

  • Monday to Friday: 9:00 AM – 5:30 PM

Website

Instagram

Based at Mann Island, right in the heart of Liverpool’s business district, Halcyon IT gives a strong edge when working with professional firms that need fast, reliable IT help nearby.

Of all their offerings, what we like the most about them is their fixed-rate pricing model, which makes managed IT support feel far less intimidating for SMEs. Their service structure is transparent, affordable, and is also unusually flexible for the price.

They offer 24/7 remote-first support from £25 per computer/month, plus cybersecurity, GDPR compliance, firewalls, and backup patching.

Tools like Microsoft Azure are also part of their stack, and they brand themselves as the “North West’s No.1 IT Support Specialist.” It’s especially great for businesses seeking stable, secure systems without unnecessary complications.

However, their liability is limited to the amount paid or £100 if unpaid, and there are no guarantees that services will meet expectations or be error-free. 

Pros

  • Fixed-rate support 
  • 24/7 remote-first availability
  • Transparent SME-friendly pricing
  • Uses trusted tools
  • Strong presence in the business district

Cons

  • Limited service guarantees and liability protection

Incredible features and functionality

“Where to start. What a company! Halcyon take such pride in their solution – and rightfully so. With around the clock support and incredible features and functionality, they are, in my opinion, unbeatable. Having worked alongside Halcyon for a fair few years, I can confidently recommend them to anyone. From simple solutions to incredibly advanced configurations – these guys can do it all. Not only stocking a huge range of leasable hardware, in house DID porting and easy access & config of additional DDIs and business services – they also have a friendly team there to do it all for you. Halcyon is an amazing company run by amazing people!”

Absolutely splendid in every way

“Where to begin with Halcyon. Absolutely splendid in every way. The support provided by the Halcyon Team is second to none. The staff are utterly delightful. Special thanks to Dylan Price who is one of the most knowledgeable, polite and courteous young men I have ever come across. Mr Price is one to watch for the future. That said, all staff at Halcyon are lovely to work with and there is nothing which is too much trouble for any one of them. As MD of a very busy company, top tier IT support is an absolute necessity and an integral part of the success of my company. Thank you, Halcyon.”

4. Aflah Tech

aflah-tech

Location: 151 Upper Parliament St, L8 7LD

Contact: +447848152259

Opening Hours: 

  • Monday to Friday: Open 24 Hours
  • Sunday: 12:00 AM – 8:30 PM

Website

Instagram

Aflah Tech brings a more flexible, digital-agency vibe, offering a hands-on team that works late and wears multiple tech hats. 

They’re known for their near round-the-clock availability—open 24 hours on weekdays and even offering Sunday support. That’s rare for an IT firm, especially if your business needs fast updates outside office hours. 

Plus, they blend IT and digital services seamlessly. They build bespoke web and mobile apps, implement ERP/CRM systems, and run SEO and e-commerce projects tailored to small businesses. 

Their team also works with tools like Laravel, WordPress, WooCommerce, and custom backend stacks, which gives clients a good mix of agility and performance. They also assist with UI/UX design and performance optimisation to ensure smooth launches. 

However, while their website offers web and mobile apps, CRM/ERP integrations, UI/UX, and cloud services, there’s no clear track record of implementing large-scale, enterprise cloud migrations or infrastructure. 

Pros

  • Near round-the-clock support
  • Full-stack IT and digital services
  • Uses Laravel, WooCommerce, and custom stacks
  • Offers UI/UX design
  • Offers performance optimisation
  • Great for fast-paced small businesses

Cons

  • Lacks an enterprise cloud track record 

Brilliant SEO services

“I can’t thank Aflah Tech enough for their brilliant SEO services! Since we joined forces, my fencing and landscaping business has hit new heights. They’ve boosted our website’s visibility and got us ranked at the top in Liverpool. I’m chuffed with the results and excited to expand my business even further. The team is professional and genuinely dedicated to their clients’ success. I can’t recommend their services enough to anyone looking to elevate their online presence!”

Outstanding ERP system

“Aflah Tech delivered an outstanding ERP system for our organization in just six months, bringing everything we need into one seamless platform. It’s transformed our operations, helping us manage all aspects of the business—from workflows to data—in one place. Their team’s expertise and attention to detail made the process smooth and effective. For any business needing a powerful, all-in-one ERP solution, Aflah Tech is the team to trust. Couldn’t be more pleased!”

5. Reputation

reputation

Location: The Plaza, 100 Old Hall St, L3 9QJ

Contact: +448000664781

Opening Hours: 

  • Monday to Friday: 8:30 AM – 5:00 PM
  • Thursday: 9:00 AM – 5:30 PM

Website

Instagram

Reputation takes a different approach to your typical IT support firm. They lean more into digital reputation and brand presence than day-to-day tech fixes. 

They also carry the full power of Reputation.com’s AI-driven reputation management platform, designed for brands managing multiple locations or services. 

They offer automated review solicitation tools that send SMS and email prompts to customers. It also sends real-time sentiment analysis, reputation scoring, and smart competitive benchmarking dashboards.

The platform integrates with Salesforce and helpdesk systems for seamless dashboarding across customer service and marketing teams. It also features a unified inbox where you can monitor mentions across Google, Facebook, and TripAdvisor, as well as export branded reports.

The platform’s integration capabilities make it a great choice for national chains or service brands managing fast feedback loops. 

However, it’s not for everyday IT needs. You won’t see network management or hardware services here. 

Pros

  • Specialises in digital reputation tools
  • AI-powered platform with sentiment analysis
  • Integrates with Salesforce and helpdesks

Cons

  • No traditional IT support services

Amazing throughout the entire process

“Working with Miguel and Grant for the implementation has been a great experience. They have been amazing throughout the entire process. Despite some challenges due to the large number of profiles we manage, they’ve remained incredibly responsive, helpful, and solution-oriented. Their support has made a big difference, and we truly appreciate their dedication.”

Very responsive and followed up very quickly

“Miguel was very responsive during this process and followed up very quickly with questions etc. I felt reassured that Miguel knew his job and was helping us get the best out of the onboarding. I would have liked to have had more training on the portal, as I still feel like I have a lot of questions, but this is more to do with the contract than Miguel.”


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